PUT PROVEN HUMAN FACTORS METHODS INTO PRACTICE

HUMAN FACTORS AND ERGONOMICS

  1. ‣ Formal assessment/analysis of office and workplace ergonomics

  2. ‣ Task analysis and functional-flow diagramming

  3. ‣ Heuristic evaluations (competitive, principle-based, user/task driven)

  4. ‣ Training and education (develop and deliver content)

    - Usability planning and execution for your product, service or system

    - Principles of human factors and ergonomics

    - User-centered methods in the product and technology life cycles

    - User-centered methods taxonomy

 
 

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RESEARCH

  1. ‣ Surveys (email, online, phone, in-person interview)

  2. ‣ Controlled lab experiments for:

    - Competitive assessment

  1.     - Iterative design, refinement, requirements creation

  2.     - Usability, perception, eye-tracking or media-quality testing

  3. ‣ User experience definition/assessment:

    - Observational and Interactive methods (contextual inquiry, shadowing structured      interviewing, focus groups)

  1. ‣ User-centered design (participatory UI design, low-fidelity prototyping interaction models, storyboards for affinity and acceptability testing).

  2. ‣ Opportunity assessments, literature reviews, trend- and force-field analyses

 
STRATEGIC PLANNING & IMPLEMENTATION

  1. ‣ Business and value impact: 

  2.      - Developing ROI and value metrics

  3.      - Feature-cost tradeoff methods, etc.

  4. ‣ Integration of user experience research into your company’s process

  5. ‣ Human factors and user-centered methods in product and experience  life-cycle planning

  6. ‣ Value statements and messaging based on experience quality requirements

  7. ‣ Experience research and requirements for complex sustainable systems design (technology devices, software, services, web-applications, device ecosystems)

  8. ‣ Industry influence and education

    - Represent your organization’s interests, technology or strategy in industry forums

                                                                - Lead, organize and drive industry initiatives such as standards, guidelines and methods