Keynotes, Lectures, Workshops
Wharton Management Class, guest lecture, University of Pennsylvania
Urban Assembly, keynote, for their annual symposium
Character Lab, lab talks, psychology research lab
Penn Design, alumni panel, at the Institute of Contemporary Art
LEGO toy company, employee design workshop, Denmark
I've given lectures and keynote talks for up to 250 audience members, and lead workshops for companies and university classes up to 75 participants.
In lectures, I'm teaching or demonstrating the process of good user experience design, and how to translate user needs and insights into design criteria, functional engineering requirements, or new business strategies.
In research and health care spaces, I also like to speak about behavioral economics, or the psychology of the user identity, like the need for autonomy and social belonging. For example, with the marquee image above, I speak about the principle of "guardrails," or the idea of guiding the user toward the intended objective while also allowing degrees of freedom and choice.
In workshops and classes, I've guided employees or students through a design thinking process in participatory stages. When training others to use design, I use the double diamond framework, which is the model I've used in my past roles since 2013 (it works for all problem spaces!).
The attendees of these various events were employees, educators, researchers, and students.
Read more about the Double Diamond process by the British Design Council